Travel Information
Safe Travels At All Times
The safety and well-being of our clients is a top priority for us. We take all reasonable steps to ensure that they have safe, trouble free travel with us at all times!
All of our suppliers are fully compliant with local and national safety standards as a minimum requirement for working together. We encourage our suppliers to maintain and improve safety standards where possible, by seeking good practice in health and safety.
Current travel update
Cuba fully opened for all travellers on 15 November 2021.
Current entry rules as at 6 April 2022:
- There are no testing requirements to enter Cuba
- All travellers must complete an online Personal Information form and present QR code received on arrival.
- There are no vaccination requirements to enter Cuba
- You must have a valid tourist card
- You must have travel insurance with COVID-19 coverage
Prior to booking your tour, please ensure that you check with your government’s travel advice site whether:
- You can in fact leave your country
- You can travel to Cuba
- Requirements for entry into Cuba
- Requirements upon return to your home country
- Travel insurance coverage for Cuba and COVID-19
- Requirements in any transit countries, so you do not get caught out
Foreign Travel Advice
Before travelling internationally, it is important that you check your government’s foreign travel advice website. You must check, understand and be able to meet all the travel requirements, including:
- Whether your government permits travel to Cuba
- Requirements through any countries your are transiting through, especially if you have an overnight stop over
- Entry requirements for Cuba (ie. Is proof of vaccination, quarantine, self-isolation or COVID testing required – we do share this information on our Facebook page and in our Newsletter)
- Requirements for returning to your home country from Cuba or other places you may stop at on your way home (ie. Is proof of vaccination, quarantine, self-isolation or COVID testing required?)
- What travel insurance cover is required in Cuba and what is available through different insurers
We have collated for you some of the advisory agencies on this site for easy access, so you can check destination specific information.
Australia: Smartraveller
Canada: Travel Advice and Advisories
New Zealand: SafeTravel
United Kingdom: Foreign Travel Advice and National Travel Health Network and Centre TravelHealthPro
United States: US Department of State – Bureau of Consular Affairs
Germany: German Federal Foreign Office
Our HSE Requirements
We follow current government advice on managing COVID-19 requirements. According to the rules all our guides are fully vaccinated and adhere to COVID-19 regulations. In addition, the casas, transport providers and other suppliers that we use must meet enhanced COVID-19 standards and regulation requiements.
What happens if someone on the trip shows COVID-19 symtomps?
If a customer feels unwell during their trip, our Tour Leader will assist them to access medical care. This may include facilitating COVID-19 testing and isolate as required.
We encourage customers to bring their own RAT tests from home as a precaution should they require one completed.
Should the person be tested positive, the Tour Leader will assist them to leave the tour so unaffected members of the tour group can continue their travel.
How will I know if my scheduled trip is going ahead?
If you are booked on a trip, you can expect it to go ahead.
However, we have to bear in mind the ever evolving nature of travel restrictions. Should a sudden change occur on our end, we will advise you as soon as possible of any cancellation. We will also reach out to you a month prior to your trip to ensure that you can travel as planned.
What happens if my trip is cancelled?
Please check our terms and conditions here as to what happens upon cancellations.
Will I have to share a room with a stranger?
Our itineraries are based on twin share. If you require a single room please advise at the time of booking. Single supplements apply on some itineraries.
Will insurance cover me for COVID-19?
Each insurer’s policies differ, so please make sure that you read them carefully. COVID-19 coverage is required for entry to Cuba, so please ensure you are covered.
Keep updated with current changes to entry requirement to Cuba
Enter your details to get up to date travel information, inspiration, handy tips and amazing offers delivered to your inbox